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COVID-19 PROCEEDURES (During Restrictions)

Please cancel/do not come to the office or an appointment in or out of lockdown if you are showing flu/COVID-like symptoms, or are confirmed to have either.

Lockdown Periods

During lockdown periods we operate under the new COVID lockdown procedures. 
You will still be able to visit our office for the purposes of renting a property, renting out your property or moving home; please contact us to book an appointment to do so.
Also, property viewings will be able to continue via virtual viewings, virtual tours (pre recorded) or in person. No bulk viewings will be carried out, but individuals or couples may make an appointment, but masks and gloves MUST be worn at all times.

Carrying Out Repairs
We still have a range of essential engineers/workmen operating during the lockdown period, but please do bear with us if it takes slightly longer than normal during this time.
See the below "Engineer/Workmen Visits" section for guidance.

Contacting Us
We will still be contactable via Facebook, e-mail or our temporary telephone number for calls (07783601439). 
We will still have essential workmen/engineers active to carry out repairs, but please bear with us works may take slightly longer than normal. 

Moving Home
You are still permitted under the new rules to move home/view properties/obtain evaluations/book a removal firm during this period however you must follow the national guidance on moving home safely found here: .

Out-of-Lockdown COVID procedures
In the office- face masks must be worn. 2+ meter distancing with staff is in place- which is marked out up to the counter area. 
Hand sanitiser available for use upon entry.

Viewings can be made during all tiers but we ask that everyone wears a mask and gloves. If you are at risk or have a mask exception we would recommend a virtual viewing instead (please call for more information).

Engineer/Workmen Visits
If you have an engineer/workmen visit your property, please ensure you ventilate the property well and after you have let them in wear a mask.
 Please keep as much distance as possible during the visit.
If you are showing COVID-like symptoms, consider postponing works until a later date. 
If you have any questions, please do not hesitate to contact us.

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